Service Connect
- Ground Floor
- 18 Wally’s Walk
- Macquarie University
- T: +61 (2) 9850 6410
We are making some changes to the delivery of student services to better support you at Macquarie. Student Connect is now Service Connect and Faculty Student Centres will become part of Service Connect.
We appreciate your patience with us as we make these changes. We are regularly updating our student support webpage with new and current information that may assist you.
Your first point of contact on campus for any queries
We are committed to providing an outstanding student contact experience: online, by phone or in person.
Service Connect is your first point of contact for enquiries about your life at Macquarie. We can assist as you navigate Macquarie's processes and services, helping point you in the right direction and making sure you have the resources you need.
We can assist you with:
- Enrolment and class registration support
- Understanding the right policy or process to help you
- Helping you find the information you need
- Answering your questions about applications you might submit (eg. Recognition of Prior Learning, Course Transfer, Special Consideration)
- Administration related to your studies at Macquarie (eg. Status Letters, Transcripts, changing your personal details)
- Guidance you may require for your course progression or changes (eg. Course Guidance Form)
If your question or problem is IT related, contact the IT Service Desk.
Contact Service Connect
Got questions? Contact Service Connect via one of the following methods:
- Live Chat, found in the bottom right corner of this page during business hours.
- Submit an online enquiry via AskMQ
- Tel: +61 (2) 9850 6410
- In person on the Ground Floor, 18 Wally's Walk, Macquarie University
Operating hours
Standard business hours: 9.00am - 5.00pm, Monday to Friday.
Got questions?
Find answers via AskMQ.
Submit a query