An extra layer of security

Macquarie is committed to ensuring the security and privacy of your digital identity and data.

As part of this commitment, we have implemented Multi-Factor Authentication (MFA) for enhanced security across various systems, including those listed below, adding an extra layer of protection.

  • iLearn
  • eStudent
  • OneHelp*
  • Microsoft 365 applications*
    (Outlook, Teams, Word, Excel, PowerPoint and the rest of MS apps)

* Update December 2023:  MFA is now also required for OneHelp and Microsoft 365 applications.

Previously you may have set up Okta Verify (or other apps) to enable MFA for iLearn and eStudent. Whilst you can continue to use your existing MFA app, you could also change to Microsoft Authenticator for these two systems. This change would enable you to use one MFA app for all the current Macquarie systems requiring authentication, providing a simpler experience going forward. There are some differences in push notifications for these two MFA apps, so the table below can help you decide what is best for you.

MFA will prompt you to enter the 6-digit access code from your preferred authenticator app to proceed with your login.

What is multi-factor authentication?

MFA is a security measure that requires users to provide at least two forms of identification to verify their identity when accessing an account or system. This adds an extra layer of protection against unauthorized access, reducing the risk of data breaches and cyber-attacks.

Push notifications comparison

Okta Verify

MS Authenticator







Microsoft 365



OneHelp (ServiceNow)



IT Service Desk