Service Connect
- Ground Floor
- 18 Wally's Walk
- Macquarie University
Find more information on the steps required to complete your course in preparation for Graduation.
A Completion Letter will be emailed to your student email address within three business days of qualifying via the platform My eQuals. This letter is a notification of your completion and will state the month and year your award will be conferred. Your Completion Letter is provided in a soft copy version only - a hard/paper copy is not provided. Please contact Service Connect if you have not received it after four business days from qualifying.
The Completion Letter is NOT a graduation ceremony invitation. You will need to wait until you receive the graduation invitation for details of your ceremony as well as instructions to RSVP.
If your award details are incorrect or missing (degree title/majors/specialisation/minors etc.), please lodge a request for assistance via Service Connect immediately.
If you require a change to your name, please ensure you submit a Change of Personal Details form via Service Connect. Details on what documentation you need to provide can be found in Change of Personal Details articles on the Service Connect Portal.
What is degree conferral?
Conferral is the official recognition of your graduation—the date on which your degree is formally awarded by the university.
Eligible graduates will receive their ceremony invitation 6–8 weeks before the graduation series. Be sure to keep your personal email up to date to avoid missing your invitation. The invitation will include all the necessary details for your graduation ceremony.
If you wish to attend a future ceremony, your hard copy documents will need to be kept with the Graduations Team. If you do not wish to attend a future ceremony, please complete the Graduating in Absentia form. You will not receive a graduation ceremony invitation if you elect to receive your hard copy documents.
If you are eligible to attend a graduation ceremony, your graduation invitation will be sent to your @students.mq.edu.au email address approximately six to eight weeks before your graduation series. The invitation will address relevant information regarding your graduation ceremony.
*Students who are indebted to the University or have not supplied a USI will not be invited to a ceremony until such debt is cleared or USI is provided
Macquarie University College Diploma and Undergraduate Certificate ceremony invitations to join these celebrations will be sent to your @students.mq.edu.au email address.
If you are graduating with a postgraduate certificate, study abroad diploma or certificate, you will not be invited to attend a graduation ceremony. Please refer to your Conferring of degrees email to nominate via the form on how you would like to receive your hard copy graduation documents. If you do not indicate your preference by the deadline specified in the email, we will automatically 'Mail' your documents to the preferred address listed in eStudent.
It is your responsibility to ensure your mailing details are kept current at all times. Ensure you check your preferred postal address on eStudent before completing your course.
Meet fellow Macquarie graduates and get support.
Connect with us