How to pay

Once you’ve enrolled in your unit(s), you can check your fees through eStudent (click here for a video guide):

1. Log in to eStudent
2. Select "My Finances"

To pay your fees upfront, refer to the Payment Options section below.

The Tax Invoice – Unpaid Charges is an official University document showing your outstanding fees and payment due date. It also contains the 17-digit reference number required for phone payment.

This document can also be provided to third parties – such as banks, employers and sponsors – to confirm the fee amounts you are required to pay to Macquarie University.

To download your Statement of Outstanding Charges:

1. Log in to eStudent
2. Select "My Study"
3. Select "Manage my course"
4. Select "Self-service report"
5. Click on "Request" button against Statement of Outstanding Charges
6. Check your MQ student email for the document.

The following payment methods are available for paying your fees. Please note, a surcharge will apply if you are paying by Card. The University offers several surcharge free payment options including BPAY and Convera Bank Transfer (for overseas payments) with the option to pay from your nominated bank account.

(BPAY) payment from Australian bank account – no surcharge

Processing time: up to 3 business days

• Biller Code: 50443
• Reference: Your 8-digit Student ID

Make a payment via BPAY through your internet banking. Contact your financial institution for assistance on making payment through BPAY.

(Telegraphic Transfer) from overseas bank account - no surcharge

Processing time: up to 10 business days

Please note that Macquarie University does NOT have a direct bank account to accept student fee payments. ALL payments via Telegraphic Transfer must be made using Convera Global Pay.

If you do not have an eStudent login yet:

1. Visit Convera Global Pay and complete the payment instructions.
2. Once you completed all steps on the Convera portal, they should allow you to download / print out the ‘Payment Instructions’, which contains the bank details required for completing your telegraphic transfer from your local bank.

If you already have an eStudent login:

Follow the steps below or this video guide to complete the Telegraphic Transfer:

1. Login to eStudent
2. Select "My Finances"
3. From summary screen OR transactions screen, click on Pay Now link from useful link section
4. Select the debts by ticking the fee lines and click “Add to Cart”. Then on the next page, click “Process Payment”.
5. On the payment method screen, click on “Convera”. You will be directed to the Convera website to complete the payment instructions on their portal.
6. Once you completed all steps on the Convera portal, they should allow you to download / print out the ‘Payment Instructions’, which contains the bank details required for completing your telegraphic transfer from your local bank.

When completing the transfer of funds, please ensure the currency of transfer is the same as the currency noted on the ‘Payment Instructions’ and the reference number is also included.

You must obtain a new ‘Payment Instructions’ prior to each payment as reference numbers, exchange rates and bank details will change.

Sanctions and potential restrictions

Macquarie utilizes Convera payment services to process your tuition and associated fees. However, please note that Convera does not process payments to, from, or involving resident of Iran, North Korea, Cuba and the Crimea, Luhansk and Donetsk provinces of Ukraine.  More information about sanctions and potential restrictions on payments is available through the Convera website.

UnionPay and Alipay – no surcharge

Processing time: up to 10 business days

Make a payment through Convera Global Pay. The minimum payment amount for Alipay is AU$2,500. This method is only available when paying from eligible countries*.

*On the Convera Global Pay website, the “paying from” country is the country that your card was issued in.

MasterCard, Visa, American Express – surcharge applies **

Processing time: up to 1 business day

** Applicable surcharges listed in the table below

eStudent

1. Login to eStudent
2. Select "My Finances"
3. From summary screen OR transactions screen, click on Pay Now link from useful link section
4. Select the debts by ticking the fee lines and click “Add to Cart”. Then on the next page, click “Process Payment”.
5. On the payment method screen, click on “Visa or Mastercard”, then complete the payment by entering your card details

If your payment is successful:

• The payment amount will reflect as a 'Pending Charge' in your bank account
• You will receive a ‘Macquarie University Receipt” in your MQ student email immediately

Australian / International cards – surcharge applies **

Surcharges may vary based on your card issuer. Find a list of the applicable card payment fees below:

Convera

Make a payment through Convera Global Pay if your card is issued by an overseas bank.

Only International cards are accepted from Convera – no surcharge applies.

For overseas issued cards, the issuing bank may have surcharges for international payments. It is recommended you check with your card issuer prior to completing payment.

• You can view and generate a Tax Invoice/Payment Receipt for your payment from our new payment portal. Please note, this is only available for payments made from 24^th October 2022. Go to MQ ePayment.
• Login with your MQ ID and Password
• Click on "My Account"
• Go To “Past Payment” > View All Past Payments
• Click on the Receipt you wish to retrieve
• You can View receipt and Click on “Tax Invoice” to get a copy of the receipt
• OR You can choose “Email Receipt” and a copy of your receipt will be sent to your MQ email where you can download our receipt

Don't be fooled by anyone who offers a discounted fee – this is a scam that the University has seen repeatedly. Tuition fees are set by the University and discounts are not offered under ANY circumstances.

Other types of scams include selling items at discounted rates, such as airline tickets or discounted exchange rates.

How to protect yourself

• Be responsible for paying your own tuition fees directly to the University
• Know the approved methods of payment
• Never trust anyone who is claiming that they can offer you discounted fees, including a “friend” or “friend of a friend” or anyone acting as an “agency”
• Protect your privacy – Don’t give your personal information to another person, including your eStudent password

For more information on how to protect yourself from scams go to the Australian Competition and Consumer Commission website, SCAMwatch.

Report a scam

If another person invites you to take part in a scam or you see it promoted online, you should report it to all of the following organisations::

• NSW Police: List of Local Area Commands
• SCAMwatch: Report a scam online or call 1300 795 995
• Student Wellbeing, Macquarie University: Call +61 (2) 9850 7497 or email wellbeing@mq.edu.au.