Requesting a refund as a domestic student

If your account is in credit, you may be entitled to a refund.

Refund payments will be made to the credit card used for the original student payment or, in the absence of an active or valid credit card, via EFT to the nominated bank account on the eStudent account.

If you withdraw from units on, or before, the census date of the relevant session, you can submit a refund application for any overpayments.

For refund applications submitted after the relevant census date, only outstanding credits can be assessed for refund. Outstanding credits can be viewed through eStudent ‘My Finances’ page.

Refund application

  1. Surcharge applied to the card payment is non-refundable.
    1. Verify your current available credit on the 'My Finances' page in eStudent.
  2. Update and confirm your bank details on eStudent.
    1. Once logged in, click on ‘My Finances’ and then ‘Preferences’.
    2. Ensure you are the account holder of the nominated bank account.
    3. Only insert numbers for the BSB and Account Number fields.
  3. Complete the Domestic Student Refund Request Form.

Standard processing time is two to four weeks from the date of submission. Incorrect or missing bank details may cause processing delays.

If you have any questions, submit an enquiry to contact the Revenue Services Team.

International and Global MBA students

We've also provided information about requesting a refund for international students and Global MBA students.