Service Connect
- Ground Floor
- 18 Wally's Walk
- Macquarie University
- T: +61 (2) 9850 6410
- E: Live chat on this page
Continuing your studies or starting at Macquarie in 2024? View important enrolment information below.
We have developed the Enrolment Guidance & Troubleshooting Form based on common questions and problems some students face when enrolling. Simply answer a few questions and select the relevant issue you are experiencing – you’ll either be presented with the relevant information or a link to the relevant form to complete.
Service Connect can get very busy in the lead up to enrolment – reviewing the information and tutorials may save you time and answer your questions before you need to contact us.
Join our free information and support sessions which will run you through everything you need for enrolment and class registration. These sessions will be run on campus at Ground Floor 18 Wally’s Walk Macquarie University from 15 July to 26 July. Registration is not needed for these sessions so please feel free to drop by.
If a unit is displayed as scheduled for a future year (e.g. 2027 or 2030) this will prevent you from enrolling into it, stating that there are no study periods available. You can check to see if the unit is scheduled for a future year by clicking on the unit in the Manage my Course page or Plan and Enrol page.
If the unit is part of an elective option set or is a flexible zone unit, please remove the unit from your study plan and then add it back. This should resolve the error. If the unit is part of the core zone and you do not have the option to remove it, please submit the Enrolment Guidance and Troubleshooting form, noting the unit you have the problem with.
If none of these answer your questions you may be able to submit an enquiry. Please DO NOT also submit a duplicate enrolment enquiry in AskMQ, as this will delay our ability to investigate and respond.
If you need help navigating eStudent, watch our eStudent enrolment tutorials:
Website | What will I find here? |
---|---|
My Study Plan | My Study Plan is for single degree students who started pre 2020 (and who have a course code that ends “-M” or “-T”) and wanting to see their course structure, and the availability of units to study in the upcoming session. Double degree students:
|
Course Handbook |
|
Unit Guides | Detailed overview about each unit, including:
Generally available about 1 week before start of session. |
eStudent |
|
Class Finder | Use Class Finder to see when and where your classes are being held and available space. |
Enrolment and Registration Advice Report |
|
AskMQ |
|
iLearn | Your online learning space where you’ll find:
|
Unit status in iLearn | Check when your unit will be available in iLearn. |
For any other questions about your study life at Macquarie, contact Service Connect.
Find answers via AskMQ
Submit a queryEnrolment and class registration information sessions online
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