Request, pay and collect your academic transcript
An academic transcript is the official and certified version of a student's academic record.
The academic transcript lists:
- units and programs a student has enrolled in
- all units they have attempted
- grades received
An official academic transcript is always printed on secured University paper. As part of your graduation documents, one copy is included.
Before you apply
Here are some things to be mindful of before applying for a transcript:
- If you order your transcript before the result release date for a session, any units enrolled for that session will just be shown as 'enrolled'
- Transcripts cannot be ordered in advance – they are processed at the time of request
- Before you order an official transcript, we strongly advise you check your unofficial digital copy via eStudent to make sure it contains the relevant and latest information. For example, if you proceed to order an official transcript and latest units are not yet processed and are missing from your transcript, we are unable to provide a refund.
- If you want to nominate someone to collect your transcript, they will need to provide an official form of photo identification at the time of collection (eg driver licence or passport)
To be eligible you must:
- have no outstanding sanctions
- have at least one recorded grade
Types of transcripts
| Transcript type | Cost | Pre-2008 student | 2008 to present student |
|---|---|---|---|
| Official digital copy - via My eQuals | $15 | No | Yes |
| Official hard copy | $35 (plus postage) | Yes | Yes |
| Unofficial digital copy – via eStudent | Free | Yes | Yes |
Refunds
Transcripts contain the information that is available and accurate at the time of purchase. Before ordering, please check your unofficial transcript via eStudent, to ensure all relevant details are accurate, as we are unable to offer refunds for incorrect purchases.
Once your transcript request has been processed, we are unable to issue a refund. As orders are final, we cannot accommodate change-of-mind requests.
Processing times
It usually takes 1-2 days for a transcript request to be processed. Once you've made your payment, the following processing times apply:
Time you place your request | Time your transcript will be ready for pick up or posting |
|---|---|
Transcripts ordered before 12pm | Collection the next business day, for example:
|
Transcripts ordered after 12pm | Collection two business days, for example:
|
If you request to have your document posted out to you, time frames are as per Australia Post.
Students prior to 2008
As this is historical information requiring collation, transcripts may take longer to process.
If you studied with us prior to 2008 – request your transcript.
If you studied at the Sydney Kindergarten Teachers College (SKTC), Nursery School Teachers College (NSTC), or Institute of Early Childhood Studies (IECS) prior to 1990, your transcripts may also take longer to process.
Identify Verification
To issue your official transcript, we must first verify your identity. Please ensure you: