Request, pay and collect your academic transcript
An academic transcript is the official and certified version of a student's academic record.
The academic transcript lists:
- units and programs a student has enrolled in
- all units they have attempted
- grades received
An official academic transcript is always printed on secured University paper. As part of your graduation documents, one copy is included.
Getting started
Select the transcript process that applies to you:
- pre-2008 student, or
- student with study from 2008 onwards
Before requesting your transcript, check if your Macquarie student number is an active OneID:
- Visit the OneID Login page to check your OneID/student number
- Enter your OneID and password
Result | What it means | What to do |
|---|---|---|
You log in successfully, OR | You have an active OneID | Follow the student from 2008 onwards process below |
You see a “user not found” message | You do not have an active OneID | Follow the pre-2008 student process below |
If you:
- studied at any time from 2008 onwards and don’t remember your password, contact the IT Service Desk
- don’t remember your Macquarie student number/OneID, check your offer letter or previous transcript
- are still unable to locate it, contact Service Connect at +61 (2) 9850 6410.
Before you request your transcript
Please be aware of the important information below.
Timing and processing information
Transcripts cannot be ordered in advance – they are processed at the time of request.
If you order your transcript before the result release date for a study period, any units enrolled in that study period will be shown as ‘Enrolled’.
Nominating someone to collect your transcript
If you nominate someone to collect your transcript on your behalf, they must present government-issued ID at the time of collection (eg. drivers licence or passport).
Check your unofficial transcript
(Students with study from 2008 onwards only)
Before ordering an official transcript, we strongly recommend checking your unofficial transcript in eStudent to ensure it contains the most up-to-date information.
To access your unofficial transcript
- Log in to eStudent
- Click on the My Study tab
- Select Manage My Course
- From the Self Service Reports menu, request you Academic Transcript
Your unofficial transcript will be sent to your student email.
If your recent units are not yet updated and are missing from your transcript, we are unable to provide a refund once the order is placed.
Check you have no active financial or USI sanction
(For students with study from 2008 onwards only)
Before you order an official transcript, please check you do not have any active financial or USI related sanctions in eStudent.
To check your account for sanctions:
- Log into eStudent
- Navigate to the My Details tab
- Click on Sanctions on the left-hand side
If you have an active sanction, the transcripts team will be unable to process your transcript request. Please clear any active sanctions prior to requesting your transcript.
If you studied at any point in 2008 onwards, follow these steps to request your transcript:
- Visit our payment portal
- Click “Continue with Macquarie” and log in using your OneID and password
- Follow the prompts to order your academic transcript
If you undertook study at Macquarie University at any time prior to 2008, including at Sydney Kindergarten Teachers College (SKTC), Nursery School Teachers College (NSTC) or the institute of Early Childhood Studies (IECS), please follow the steps below to request your transcript:
Step 1: Upload you certified ID
To issue your official transcript, we must first verify your identity.
- Upload a certified photocopy of your government-issued ID to eForms.
- Note the ‘verification string’ you receive when you submit your government-issued ID – you need this to order a transcript
- Your government-issued ID must be certified, or we cannot process your transcript order.
Visit our Certifying documents webpage for full certification requirements.
Do you need help with certification?
Visit the Certifying documents webpage for more information
You must ensure that your documents submitted via the form meet certification requirements as listed on the Certifying Documents webpage.
If further information is required or your documents are incorrectly certified, this may delay your transcript request.
Step 2: Request your transcript
Include your verification string in your transcript request so we can locate your documents in eForms.
Please read the form carefully and complete all required steps.
Timeframes
As this is historical information requiring collation, transcripts from prior to 2008 may take longer to process.
Transcript type | Cost |
|---|---|
Official digital copy - via My eQuals | $15 |
Official hard copy | $35 (plus postage) |
Unofficial digital copy – via eStudent | Free |
Important information
Unofficial digital transcripts are only available to students who studied from 2008 onwards and who have an active OneID and access to eStudent.
Postage options and fees
Hard-copy transcripts can be sent by express delivery for an additional fee:
| Option | Fee |
|---|---|
International express postage | $50 |
| Domestic express postage (Australia) | $15 |
*Prices are subject to change
DHL Express Delivery Requirements (International)
DHL Express cannot deliver to overseas post box addresses. A specific person must be nominated to receive the package.
If you select DHL Express delivery, you must provide the following details for the nominated recipient:
- Full name
- Full delivery address
- Contact telephone number
Failure to provide this information may delay the dispatch of your transcript.
It usually takes 2-3 business days for a transcript request to be processed. Once you've made your payment, the following processing times apply:
Time you order your transcript | Time your transcript will be ready for pick up or posting |
|---|---|
Transcript/s ordered: After 12pm on Friday, any time Saturday and Sunday and before 12pm on Monday | Transcript available to collect on Monday. |
Transcript/s ordered: After 12pm on Monday, any time on Tuesday and before 12pm on Wednesday | Transcript available to collect on Wednesday. |
Transcript/s ordered: After 12pm Wednesday, any time on Thursday and before 12pm Friday | Transcript available to collect on Friday. |
If you request to have your document posted to you, time frames are as per Australia Post or DHL.
Refunds
Transcripts contain information that is available and accurate at the time of purchase. Once your transcript request has been processed, we are unable to issue a refund. As orders are final, we cannot accommodate change-of-mind requests - this is why we strongly suggest you check your unofficial transcript prior to ordering.
If you studied at any point in 2008 onwards, please ensure you check your unofficial transcript via eStudent before placing your order to confirm all details are accurate and up to date. We are unable to offer refunds for incorrect purchases.