Support for students

Macquarie University is committed to supporting the success of all our students.

The following information details the support provided to students to assist them to complete successfully the courses and programs in which they are enrolled. In providing this support, the University adheres to the following key principles and requirements:

Providing support to students is a requirement of the Higher Education Support Act (2003). The information provided here and in the Support for Students Policy exemplifies our compliance with paragraph 19-43(2)(b) of the Higher Education Support Act 2003.

Policies, services and additional detailed information regarding support for students are published on our website, as listed below.

Macquarie monitors the progress of all students towards successful completion of their course.

Academic progress is based on the successful completion of units of study that contribute towards the completion of a course.

Individual students identified as potentially not succeeding with their studies are referred to academic and/ or other support services and resources.

The experience and success of specific student groups is also monitored to inform the provision of support and services to meet their specific needs.

University policies

Support services available

Macquarie University offers academic support to help students develop the academic language and skills needed to succeed in their studies. This may include peer support and/or mentoring.

Reasonable academic adjustments may be implemented where a student’s academic progress is affected by non-academic issues.

University policies

Support services available

Students may take a break from study, or withdraw from one or more units where their personal circumstances are affecting their studies.

University policies

Support services available

The safety and wellbeing of students is a priority at Macquarie University. Confidential personal support services are provided to students who may feel unsafe or need support.

University policies

Support services available

Macquarie University is committed to providing an accessible and inclusive learning environment for all students and members of our community. Teaching and services are designed to reflect and meet diverse needs and be open and accessible to all.

University policies

Support services available

Students are encouraged to provide feedback and make complaints about anything that affects their studies or experience with at Macquarie University. Feedback is used to improve teaching and learning practice and professional services that support student success.

University policies

Support services available

Macquarie University maintains high standards of education and support, through rigorous governance, quality assurance and continuous improvement processes.

University policies

Support services available