Information and support for international students
Learn about how to prepare for your study at Macquarie University, information to help you through your studies, and the services and support that are available to you during your time at Macquarie.
Starting your studies
New students
Access resources to help you settle into your studies and university life at Macquarie.
Prepare to study in Australia
Student visa conditions
You must comply with your student visa conditions, including health insurance and work rights
Learn about visa conditions
Enrolment support
We’ve outlined the steps you need to follow to enrol into a course.
Access enrolment supportDuring your studies
Academic progression
We are here to help you succeed in your studies, through each and every semester of your course.
Learn about progressionAcademic standing
Your academic standing is the measurement of how well you are progressing through your course.
More on academic standingAcademic integrity
Academic integrity involves citing others’ ideas, and submitting tasks that are all your own work.
Access integrity supportAppeals
You have the right to lodge an appeal when the University makes certain decisions that affect you.
Learn how to appealFee refunds
You can apply to request a fee refund under certain circumstances.
Learn about fee refundsBreak from study
Learn how to defer or suspend your studies, or stop your study.
See how to take a breakComplaints
You can make a complaint about anything that negatively affects your Macquarie student experience.
Make a complaintContact us
For general enquiries
Such as admission, enrolment, scholarship, application for reduced study load and administration processes, contact:
Service Connect
Your first point of contact for all enquiries about your study life at Macquarie.
Online enquiry: Service Connect Portal
Ground Floor, 18 Wally's Walk
Macquarie University NSW 2109
Office hours: Monday to Friday, 10am – 4pm
For migration/visa-specific questions
If you do not hold a valid visa or you are on a Bridging visa E whilst studying in Australia, you can request an appointment with the Immigration Status Resolution team to resolve your status. You can also consult a registered migration agent. Service Connect is not able to assist you in these matters.
For enquiries about international student social programs, events and activities
Including any feedback and suggestions, contact:
International Student Engagement Officer
T: +61 (2) 9850 4029
E: internationalstudentengagement@mq.edu.au