Information and support for international students

Learn about how to prepare for your study at Macquarie University, information to help you through your studies, and the services and support that are available to you during your time at Macquarie.

Starting your studies

New students

New students

Access resources to help you settle into your studies and university life at Macquarie.

Prepare to study in Australia
Student visa conditions

Student visa conditions

You must comply with your student visa conditions, including health insurance and work rights

Learn about visa conditions

Enrolment support

We’ve outlined the steps you need to follow to enrol into a course.

Access enrolment support

During your studies

 Academic progression

We are here to help you succeed in your studies, through each and every semester of your course.

Learn about progression

Academic standing

Your academic standing is the measurement of how well you are progressing through your course.

More on academic standing

Academic integrity

Academic integrity involves citing others’ ideas, and submitting tasks that are all your own work.

Access integrity support

Appeals

You have the right to lodge an appeal when the University makes certain decisions that affect you.

Learn how to appeal

Fee refunds

You can apply to request a fee refund under certain circumstances.

Learn about fee refunds

Break from study

Learn how to defer or suspend your studies, or stop your study.

See how to take a break

Complaints

You can make a complaint about anything that negatively affects your Macquarie student experience.

Make a complaint

Contact us

For general enquiries

Such as admission, enrolment, scholarship, application for reduced study load and administration processes, contact:

Service Connect

Your first point of contact for all enquiries about your study life at Macquarie.

Online enquiry: Service Connect Portal
Ground Floor, 18 Wally's Walk
Macquarie University NSW 2109

Office hours: Monday to Friday, 9am – 5pm

For migration/visa-specific questions

Refer to the Department of Home Affairs or consult a registered migration agent. Service Connect is not able to assist you in these matters.

For enquiries about international student support programs and events

Including any feedback and suggestions, contact:

International Student Engagement Officer
T: +61 (2) 9850 4029
E: internationalstudentengagement@mq.edu.au

See more resources