1. Students
  2. Support
  3. Technology

Range of systems, software and services

Macquarie University seeks to enhance students' learning experience by providing them with latest software and technology support that will assist them with their studies.

Macquarie’s fast cable and wi-fi networks keep students connected within the university and beyond. Software downloads and an array of online resources are there to help with study, research, and personal and career development.

Our IT Service Desk and OneHelp systems take the worry out of administration tasks by providing easy access to support. We strive to make things as hassle-free as possible for our students.

Your IT account

Your IT account

Use your OneID to access university IT services from printing to laboratories.

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Wi-fi and networks

Wi-fi and networks

Enjoy our high-speed internet on campus with Macquarie OneNet Wi-fi.

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Student systems

Student systems

Find out how to access Macquarie's online systems such as your student email, wi-fi and iLearn.

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Software

Software

Access a wide range of software systems to assist you throughout your academic journey.

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Printing

Print from anywhere and collect from multiple locations around campus.

Online behaviour

Learn about appropriate online behaviour and see how you can report any disrespectful or inappropriate events.

Risk and safety reporting

Learn how to report hazards and incidents through our Risk and safety reporting system and notify the Group Risk team.

IT Service Desk

Contact the IT Service Desk to assist you with your IT service requests/queries.

Computer labs

All students are free to use computers labs at uni. Find out where they are located.

Use the services provided to you while studying at Macquarie and keep learning!

Multifactor Authentication

Multi-factor authentication (MFA) is required to log in to iLearn and eStudent when you are not on the Macquarie University campus network. Find out more and how to set up multi-factor authentication for MQ systems.

IT Service Desk

TechBar
Ground Floor, 18 Wally's Walk
Macquarie University

Log your issues on OneHelp and our staff will help. MFA is required to access student systems when off campus. iLearn eStudent Email