Open Universities Australia
Interested in learning from the comfort of your home?
Find out moreUnderstand how OUA works
Not all Macquarie University processes are the same or applicable for OUA students. We've answered all your frequently asked questions below.
When do I receive my Macquarie Student ID and log in information?
Macquarie starts receiving the enrolments from OUA for the upcoming study period within 30 days before the study period commences. If students have already enrolled through OUA, the University will send a Confirmation of Enrolment email to the email you registered with OUA. The email will include your Macquarie Student ID and how to access your units.
Be sure to check your spam or junk mailbox as sometimes your email settings may filter the Confirmation email directly in there.
How many units can I study in a study period?
We know OUA advises a maximum of three units per study period and if you want to enrol in a fourth unit, you will need approval. However, if you are studying a Macquarie-OUA degree, you are able to enrol into a maximum of four units in Session 1 and 2 without approval. For Session 3, the maximum study load is two units as it is shorter and more intensive.
If you want to study more than four units, you will need credit overload approval.
I’ve enrolled through OUA; how do I access my unit?
You can access all your unit via iLearn. Log in to iLearn with your Macquarie Student ID (also known as your One ID).
I haven’t received any login information, what do I do?
Check that you have enrolled via OUA on your OUA Student Hub. Once confirmed, check your spam or junk mailbox as sometimes the email gets filtered to there. The Confirmation of Enrolment email is sent to the email you have registered with OUA.
The University starts sending out the Confirmation of Enrolment emails within 30 days before the upcoming study period.
If you still haven’t received your email, contact Service Connect through the Service Connect Portal.
How do I submit a grade appeal?
You can apply for a grade appeal by following the steps provided on the Appeals page.
I want to change my major, how do I do that?
You can use the Change of major, minor or specialisation form to add or change your qualifying major as well as add, change or remove any further major or minor.