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Need help with IT at Macquarie? Check the trending IT help topics and find useful information on student application and software.

MFA for IT applications

MFA (Multi-Factor Authentication) is now mandatory for Staff and Students signing into applications such as iLearn, eStudent, AppStream, Qualtrics when you are NOT on the MQ University Campus network. It adds a layer of security to your account by the addition of a security challenge that happens after your username and password are accepted.

For more info and steps on how to set up MFA please see this Guide.

I can't login to CaptureMe

CaptureMe error message

You must be enrolled into units before applying for a campus card. You can complete your enrolment in eStudent. Once you have enrolled, it takes 24 hours for your account details to sync through to CaptureMe.

You will then be able to login with your MQ student number and OneID password.