Academic performance and progression support

The Welfare Service provides support, information and assistance to students concerned about their academic progress because of unavoidable disruption due to welfare related issues.

If you have been excluded from your studies in the past or have any academic progress issues, you may be referred to Student Wellbeing to develop a support plan as part of your return.

Student Advocacy can assist you with your return to university and guide you with any other concerns you may have about resuming study. To connect with Student Advocacy, complete a Student CARE MQ Referral form.

Our Advocacy team are best equipped to guide you as they are experts in university policies and procedures. Once you have completed the form, you will be contacted within approximately 15 working days (and sometimes a lot sooner, especially if you have upcoming deadlines).

We also encourage you to book an appointment with a Welfare Officer if you:

  • are struggling to settle into university life
  • are failing or struggling with your studies
  • are thinking about dropping out
  • have experienced unavoidable disruption to your studies.

Please call 9850 7497 to speak with Student Wellbeing and arrange an appointment.