Getting help with your assignment

Getting help with your assignment

Face-to-face consultations

Learning Advisers are available to discuss your assignments or study issues with you. There is no need to make an appointment.

Where: At the Library InfoDesk, on your left as you enter.

When:  Mon–Fri, 12 pm to 2 pm, weeks 3-13 during Sessions 1 & 2, including mid-session breaks.

What: You can discuss questions about academic writing, referencing and study strategies with a specialist Learning Adviser. It’s helpful to bring your assignment questions, unit guides and/or marked assignments with you.

Please note, consultations do not:

  • provide proofreading or ‘fix up’ assignments for you
  • teach English or help students with IELTS preparation. The IELTS Test Centre and the English Language Centre (MUELC) offer test preparation services, courses and resources.

Librarians are also available at the InfoDesk to help you with research queries.

Online consultations

With immediate effect, e-consultations will be provided through our external partner, Studiosity.

What is Studiosity?

Studiosity is an after-hours online writing and study assistance service that provides one-on-one academic study help.

What can Studiosity help you with?

Studiosity offers you two convenient services:

  • Writing feedback: upload a file for feedback on academic writing, including structure, grammar, referencing, punctuation and spelling; or
  • Connect live: chat one-on-one with a Studiosity tutor to receive foundational assistance with subjects like accounting, economics, statistics and maths.

Find out more about Studiosity here.

How do you access Studiosity?

  • If you’re a 100-level student, you will find links to Studiosity from your subject iLearn units.
  • If you’re 200-level and above, or a postgraduate coursework student, access Studiosity through StudyWISE or the Academic Integrity Module.

When is Studiosity available?

  • ‘Connect Live’ chat service is available Sunday to Friday from 3:00pm to midnight.
  • Writing feedback service is available 24/7 every day. Allow at least 24 hours for turnaround.

How many consultations can I have?

  • All students have access to 10 free consultations in each academic session.

Where can you get further help?

Find out more about Learning Skills' on-campus consultations and workshops.

How do you troubleshoot a technical problem?

If you’re having issues accessing Studiosity, please log a OneHelp ticket any time.

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