Facilitating your transition to a new country
Medical support
If you’re sick and need to see a doctor, contact the Macquarie University Clinic at +61 (2) 9812 3944 to book an appointment. Outside clinic hours, the closest doctor is at the Macquarie Medical Centre. International students are covered by OSHC, but remember to bring your membership card with you when you visit the doctor. You can request your OSHC membership card from your provider’s website as soon as you arrive in Australia. If you don't have your OSHC card, you’ll need to pay when you see a doctor. You can request a receipt when you pay and then lodge a claim with your provider later.
Legal support
If you want to access free legal advice in person, you can call Redfern Legal Centre on +61 (2) 9698 7645 to make an appointment.
Personal support
Living apart from your family can be challenging, so finding someone to talk to is important:
- For self-guided wellbeing resources, download the Wellbeing App.
- To speak to a Wellbeing Advisor, contact Student Wellbeing on +61 (2) 9850 7497 or connect through online chat.
- If you would like to speak to someone from your religious denomination, connect with Macquarie's religious and spiritual services.
Your safety
On campus: To keep you safe, Macquarie has many security services, including a general services line (+61 (2) 9850 7112) and an emergency line (+61 (2) 9850 9999), 22 emergency help points on campus, and an after-hours security escort service available. To organise a safety escort, call +61 (2) 9850 7112.
Off Campus: If you encounter an emergency off-campus, contact Emergency Services at 000.
Protect yourself against scammers
Scammers may pretend to be from your bank, services providers, taxation office or investment opportunities.
Never send money or give card details to anyone you do not know. Ask for legal advice before making any investment or expensive purchasing decisions. Research the service provider prior to paying or buying a product. Protect your personal information.
For more information, check out our Beat the Trolls page or the Government Scamwatch page. If you believe you have been a victim of a scammer, report it immediately on the ReportCyber website.
Find paid employment
Macquarie's Career and Employment service helps students become job ready and facilitates paid employment opportunities on- and off-campus. For further information, please contact the team at careers@mq.edu.au.
Work Rights
While you might have restrictions on the number of hours you can work each fortnight, you still have the same workplace rights and protections as anyone else in Australia. For more information visit Fair Work page for International Students.
The NSW Government also runs the Jobs Connect initiative to specifically connect international students with employers. You can find out more on StudyNSW website.
Service provided by the New South Wales (NSW) Government
As an international student, you’ll have access to a range of services and support mechanisms provided to you by NSW Government. It is important to:
- Subscribe to Study NSW mailing list to receive updates on help that is offered to International Students.
- Access the International Students Welfare Hub regularly for initiatives and services provided to international students in NSW or call 13 77 88 to find out more.
- Be familiar with your Consulates Generals when in Australia.