Getting help before and during exams
Know where to find support before and during exams.
During exams
Exam type | Support during exam sitting attempt | Examples |
---|
On campus in person |
Exam supervisor in the room
| - Personal issues during exams
- Exam question clarifications
- Exam submissions
- Borrowing stationery
|
Online zoom invigilated |
Exam supervisor on Zoom
| - Personal issues during exams
- Exam question clarifications
- Exam upload/submission issues
|
Online, non invigilated | Call the exam hotline: | - Personal issues during exams - submit special consideration
- IT technical issues - IT Service Desk
- Exam question clarifications - submit exam error form,
- Checking on exam upload/submission issues - Exams Hotline
- Accessibility related adjustments questions - Exams Hotline
|
Online non-invigilated overseas - during hotline operating hours *
| Call the exam hotline: | - Personal issues during exams - submit special consideration
- IT technical issues - IT Service Desk
- Exam question clarifications - submit exam error form
- Checking on exam upload/submission issues - Exams Hotline
- Accessibility related adjustments questions - Exams Hotline
|
Online non-invigilated overseas - outside hotline operating hours *
|
Exam hotline will not be available.
| |
* The exam hotline opens 30 minutes before and 30 minutes after the scheduled time of the exam.
Before exams
As you prepare for exams, we recommend you check our exam FAQs where you can find information about:
- finding your exam location
- what to do if you are running late or unable to attend
- what you need to bring to your exam as well as what you can't take into an exam
- what to do if you forget your ID or have lost it on the day of your exam
- how to read your exam timetable