Pay or defer your SSAF

We’ve provided information about how you can pay or defer your SSAF payment below.

Students can choose to pay upfront to the University or defer their fees to an SA-HELP loan with the Australian Taxation Office (if eligible).  If you wish to pay upfront to the University using ePay (online payment option) select the following link from the left-hand menu in the "My Finances" tab in eStudent and proceed with payment.

Alternatively, you can use one of the University's other methods of payment.

For information on paying your SSAF in 2021, please read the Department of Education's SA-HELP Booklet [PDF 736KB].

Key dates

The University advises you of your specific Payment Due date from your eStudent account (>My Finances menu) the day after you enrol in each unit.

You may also get email reminders from time to time sent to your Official Student Email account. You are reminded to check this email a few times a week to ensure you receive any communications from the University.

Failure to pay by due date

Students must pay the SSAF by the relevant payment due date each session in order to avoid sanctions on their student account. Students with sanctions will be prevented from:

  • re-enrolling into new units
  • accessing exam results
  • graduating
  • accessing academic transcripts

Deferring payment

Australian citizens, eligible New Zealand Special Category Visa holders or Permanent Residents (Humanitarian Visa Holders only) who do not wish to pay the fee upfront to the University can defer the fee through SA-HELP assistance to the Australian Taxation Office (ATO).

To defer the SSAF, eligible students must complete a separate 'Request for SA-HELP Assistance' form by the relevant census date.

A HECS-HELP or FEE-HELP form does not cover the deferral of the SSAF.

To lodge an SA-HELP eCAF:

  1. Log in to eStudent.
  2. Click on the 'My Offer' or 'My Finances' tab.
  3. Click on the 'Submit new Commonwealth Assistance Form' link.
  4. Choose the course you are currently "Admitted" to.
  5. Select "Add New" for SA-HELP and complete.
  6. Once submitted, the next screen should be a confirmation one. If the form status says 'Approved' automatically, you have completed the form correctly. If not, please attempt to complete the form once again.

The SA-HELP form covers a student for the length of their admitted course, and the form need only be submitted once for each course, to defer the SSAF. If the student changes courses a new SA-HELP form will need to be submitted by the relevant census date.

View our instructions [PDF 109KB] for further help with completing the SA-HELP form through eStudent.

Refunds

If you wish to have this fee refunded, withdraw from the unit(s) via eStudent by the relevant session census date.

Students who withdraw from a unit(s) after the census date, will still remain liable for the Student Services and Amenities Fee. This applies even if a refund has been given for withdrawal due to special circumstances.