Multi Factor Authentication

An extra layer of security

Macquarie University uses Multi Factor Authentication (MFA) to protect your digital identity and data.

Multi Factor Authentication is a sign-in method that requires at least two forms of verification, for example, your password plus a code from an authenticator app like Microsoft Authenticator.

MFA adds an extra security step when you sign in to key systems, such as:

• iLearn
• eStudent
• OneHelp
• Microsoft 365 applications (Outlook, Teams, Word, Excel, PowerPoint)
• Student Gmail

Recommended authenticator app

We recommend using Microsoft Authenticator as your single authenticator app for all Macquarie systems that require MFA, including Microsoft 365 apps and your student email account.

Moving to Microsoft Entra

Macquarie University is moving applications from Okta to Microsoft Entra to provide a more consistent sign-in experience across University systems.

• Sign in to applications through Microsoft My Apps.
• Use your standard MQ username and password.
• You may be prompted for Microsoft Authenticator Multi-Factor Authentication (MFA) when signing in.
• If you previously used an Okta bookmark, update it to the new Microsoft Entra sign-in location My Apps.

• The way you use your applications remains the same.
• Your day-to-day work in the application is unchanged.

Additional support

Please follow the instructions for setting up MFA, however if you are still experiencing issues with setting up your authenticator, contact the IT Service Desk.

In person: Techbar, 18 Wally's Walk, Macquarie University.
Email: help@mq.edu.au
Phone: +61 (2) 9850 4357
Phone: 1800 67 4357