An extra layer of security
Macquarie University uses Multi Factor Authentication (MFA) to protect your digital identity and data.
Multi Factor Authentication is a sign-in method that requires at least two forms of verification, for example, your password plus a code from an authenticator app like Microsoft Authenticator.
MFA adds an extra security step when you sign in to key systems, such as:
- iLearn
- eStudent
- OneHelp
- Microsoft 365 applications (Outlook, Teams, Word, Excel, PowerPoint)
- Student Gmail
Recommended authenticator app
We recommend using Microsoft Authenticator as your single authenticator app for all Macquarie systems that require MFA, including Microsoft 365 apps, and your student email account.
Additional support
Please follow the instructions for setting up MFA, however if you are still experiencing issues with setting up your authenticator, contact the IT Service Desk.
In person: Techbar, 18 Wally's Walk, Macquarie University.
Email: help@mq.edu.au
Phone: +61 (2) 9850 4357
Phone: 1800 67 4357