Accessing support while overseas
If you are enrolled but currently living outside of Australia, below are a range of support options that you can access.
Service Connect
Service Connect is your first point of contact for general student enquiries and support at Macquarie. Whether you need help with enrolment, fees, academic advice, or finding the right service, the team is here to guide you or connect you to the right place.
TalkCampus
TalkCampus is a 24/7 peer support app where Macquarie students can connect anonymously with other students around the world. Share your concerns, get support, and talk things through – anytime, anywhere, in over 12 languages. It's safe, supportive, and free to use, whether you're studying onshore or offshore.
Download the TalkCampus app
Accessibility support
If you're a Macquarie student living overseas and have a disability or health condition that affects your studies, support is available.
Getting in contact
If you need urgent or crisis assistance, please contact Emergency Services in your country. Alternative contact points have been listed below.
In-country support contact details
Many of these programs also have chat and email functions.
If you do not see your country listed here and want to check out additional resources Suicide Stop has an extensive, worldwide list.
| Country | Emergency Number | Mental Health Hotline |
|---|---|---|
| Bangladesh | Kaan Pete Roi is an emotional support helpline. | |
| Cambodia | TPO Cambodia Facebook Messenger Chatbot Suicide Prevention System to get emotional or mental support. You can chat or call via instant hotline. Tel: 855 17 222 372 | |
| Canada | Crisis Services Canada Hotline: 1 833 456 4566 or text: 45645 | |
| China |
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| Hong Kong |
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| India |
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| Indonesia | ||
| Japan |
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| Malaysia |
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| Mexico |
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| Myanmar | Myanmar Emergency Hotline offers 24-hour service to people in Myanmar who are in distress, in crisis, or at risk of suicide. | |
| Nepal |
Mental Health Helpline Nepal is open from 8 am to 8 pm every day for people in Nepal who are in distress, in crisis, or at risk of suicide.
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| Nigeria |
| Hotline: 0700-THE-JOY-HUB (0700-843-569-482) |
| Pakistan | Umang Pakistan offers 24-hour emergency counselling by clinical psychologists over the phone to people in Pakistan. | |
| Philippines |
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| Saudi Arabia |
| Psychological Counseling Contact Center Hotline: 920 03 33 60 |
| Singapore |
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| South Africa |
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| South Korea |
| Counsel 24: 1566-2525 |
| Sri Lanka |
| Sri Lanka Sumithrayo - Bandarawela: 011 057 2222662 |
| Taiwan |
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| Thailand |
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| USA |
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| Vietnam |
| No National Suicide Hotline; Call 113 |
Please note: Under Australian health regulatory law, our psychologists are unable to provide psychological interventions to students located outside of Australia, so please refer to above support options.
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Macquarie University NSW 2109