Appeals

Appeals

To provide a transparent, equitable and consistent environment regarding University decisions, the University has established processes and procedures for the management of appeals.

University decisions

An appeal must relate to a final decision of the University. You may not appeal until you have received formal notification of a decision.

You should read the relevant policy and/or procedure which relates to a decision that has affected you.  These documents set out the processes and procedures that must be followed in making a decision.

Where these ‘authority documents’ have not been followed and as a result you have experienced substantial injustice, then you may have grounds to lodge an appeal. Please read the policy that relates to your decision before appealing.

Applicable Decision

Authority Document

Admission to a degree, or Re-admission

Admission (Coursework) Policy

Disruption to Studies

Disruption to Studies Policy

Recognition of Prior Learning (RPL)

Recognition of Prior Learning Policy

Suspension and Exclusion

Academic Progression Policy

Exclusion

General Coursework Rules

Termination - Higher Degree Research

HDR and MRes Termination of Candidature Procedure

Grades

Assessment Policy / Unit Guide Policy

Student Discipline and Misconduct

Student Discipline Procedure

Appealing a decision

The University has a number of appeals policies which set out how to appeal a decision. You should refer to the correct policy and its requirements before appealing:

Decision you wish to appeal

Appeal Policy

Admission to a degree, or Re-admission

Academic Appeals Policy

Academic Appeals Procedure

Disruption to Studies

Recognition of Prior Learning (RPL)

Suspension and Exclusion

Exclusion

Termination - Higher Degree Research

Student Discipline and Misconduct

Student Discipline Rules and Procedure

Grades

Grade Appeal Policy

Applicable Decision

Timeframe to appeal after being notified of the decision

Admission to a degree, or Re-admission

10 working days

Disruption to Studies

5 working days

Recognition of Prior Learning (RPL)

10 working days

Suspension and Exclusion

20 working days

Exclusion

20 working days

Termination - Higher Degree Research

20 working days

Grades

20 working days

Student Discipline and Misconduct

20 working days

Academic appeals 

See the tables above for a list of relevant academic appeal decisions.

The University will inform you of an outcome to a decision of which you have the right to appeal. You may only appeal on specific grounds, via AskMQ and, within the timeframe specified. Appeals outside this timeframe will not be considered.

The grounds for appeal are outlined in the Academic Appeals Procedure.  A student must prove, with evidence, that the decision made by the University was unfair due to one of these 10 grounds existing/occurring. A student must also demonstrate that as a result of one of these grounds occurring, the decision was substantially unfair.

If a student is unable to demonstrate one of the grounds and substantially unjust, then the appeal will not be successful. 

Successful appeals will result in the decision being returned to a decision maker for the decision to be remade in line with correct procedure. This means a new decision will be made, though it is important to note this could mean a similar outcome is reached. In other words, a successful appeal will not necessarily result in avoiding exclusion.

Grade appeal

Grade appeals can only be considered where a student can establish one (or more) of the five grounds stated in the Grade Appeal Policy. The student is required to identify where the University has errored in their processes. If an error is not identified in relation to one or more of these grounds, an appeal will be unsuccessful.

Steps to submit a Grade Review & Appeal

STEP 1: Read the Grade Appeal Policy

STEP 2.1: Contact your faculty office if you wish to view your final exam paper (Note: This is not an opportunity to challenge marks, but you can use it to reflect on your performance and identify any clerical errors).
Each Faculty has its own system for scheduling exam paper review. For more information visit their website.

STEP 2.2: Contact your Unit Convenor to understand how you achieved your grade (grade review).  

STEP 3: After completing a grade review, consider the Grade Appeal Policy and if you meet the grounds for appeal.

STEP 4: If you believe you meet the grounds for appeal, lodge a grade appeal for the Unit via AskMQ. This must be done within 20 working days.

STEP 5: If you have any problems, first contact the faculty of the unit you are appealing. If you still experience difficulties, contact Student Advocacy.

Formal appeal following a grade appeal

If you believe there has been a procedural irregularity in the consideration of your Grade Appeal, you may submit a written appeal to the University Grading Appeals Committee (addressed to the Deputy Registrar). Appeals on this basis are limited to procedural grounds only.

Higher Degree Research and Master of Research Appeals

Master of Research – Year 1

For grade reviews and appeals, please follow the Undergraduate Grade Appeal process.
Your appeal will need to be considered by your Master of Research Director and approved by the Director, Higher Degree Research Office.

Higher Degree Research (PhD, MPhil and Master of Research Year 2)

For a review of your result, please discuss with your MRes Supervisor in the first instance. To lodge a request for a review/reconsideration you will need to write to the Thesis Examinations Sub-Committee. This request will need to be supported by your Supervisor.

Requests must be lodged with the Committee care of hdrexam@mq.edu.au

You will receive an explanation of how your result was determined. This will be sent to your official MQ student email.

Formal Appeals (after Review)

Formal appeals are administered as a HDR candidate appeal. These appeals are heard by the Higher Degree Research Appeals Committee.

To lodge an appeal, you must establish the grounds on which you wish to appeal the University's decision. Your appeal must have relevant supporting documents attached. To give your appeal the best possible chance, you should ensure you keep to the appeal grounds and clearly identify the issues at hand. Further, it is highly recommended that you proof read your appeal prior to its submission.

Appeals must be lodged on the HDR Appeal Lodgement Form  and emailed to academic_appeals@mq.edu.au

Appeal against HDR and MRes Termination of Candidature

The University will inform you of the decision to terminate your candidature and you have the right to appeal this decision. You may only appeal on specific grounds, via AskMQ and, within 20 working days after being notified of the decision. Appeals outside this timeframe will not be considered.

The grounds for appeal are outlined in the Academic Appeals Procedure.  A student must prove, with evidence, that the decision made by the University was unfair due to one of these 10 grounds existing/occurring. A student must also demonstrate that as a result of one of these grounds occurring, the decision was substantially unfair.

If a student is unable to demonstrate one of the grounds and substantially unjust, then the appeal will not be successful. 

Successful appeals will result in the decision being returned to a decision maker for the decision to be remade in line with correct procedure. This means a new decision will be made, though it is important to note this could mean a similar outcome is reached.

Discipline and Student Misconduct

You have the right to request permission to appeal the decision of a Hearing Committee.

In addition to the information below, you would be provided further details in the notification of the decision sent to your official MQ student email account.

The grounds for appeal are outlined in Part 6 of the Student Discipline Procedure. In effect, the grounds for appeal are limited to an irregularity of procedure in making the Committee decision or the imposition of an inappropriate sanction.

The Committee decision cannot be appealed on the basis that you believe it was not the correct decision or not your preferred decision. 

The request for permission to appeal a Hearing Committee decision (including a detailed outline of the grounds for appeal) must be lodged by you in writing to disciplinecommittee@mq.edu.au within 20 working days of your receipt of the letter containing the Committee decision.

Upon the receipt of the request for permission to appeal, you will be notified whether or not permission to appeal is given.

Should you exhaust all your appeal options and remain dissatisfied with the process, you may make a Request for Assistance to the MQ Student Ombudsman.

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