Support Services are on the move

Support Services are on the move

We have made some changes to refresh and improve your student support services and it’s all part of our commitment to your success at Macquarie.

What’s happening?

  • We’ve changed the name of one of our main student service areas to Student Wellbeing (previously Campus Wellbeing).  While this might not seem like a big deal, to us it’s an important statement that says we care about our students and you are our top priority.
  • Some student services relocated on 3 June 2019. These moves are associated with the start of construction of the Central Courtyard Project but rest assured, help is still available. There will be no interruption to services for students.

Where do you go to get help?

Level 2 MUSE, 18 Wally's Walk is where you'll find:

 

Student Connect

The starting point for all students needing information, advice or assistance.
Ask a question, manage your enrolment and much more.
 Student AdvocacyHelp to navigate the University’s policies and procedures.
 Student Wellbeing: AccessibilitySupport for students with a disability or ongoing health condition as well as initial advice about other student wellbeing matters.

Level 3 MAZE, 18 Wally's Walk is where you'll find:

Career & Employment Service

This service can help you find work and enhance your career readiness. You can take advantage of workshops, online resources and book appointments.

Ground Floor, Australian Hearing Hub, 16 University Avenue

 

Student Wellbeing: Counselling & Welfare Services

Counselling services are provided in individual appointments, group or online formats.

What next?

If you are seeking initial wellbeing advice, then drop into MUSE or the Australian Hearing Hub.  Alternatively, you can complete our Counselling and Psychological Services online form.

If you have already booked a counselling or welfare appointment, you can head straight to the Australian Hearing Hub.

Need Directions?
Can't make it to us?
Need help out of hours?
Check the campus map or drop into Student Connect.

Remember, if you can’t get to us then there are many online resources – on the web or on iLearn through modules such as WellbeingWISE, CareerWISE and StudyWISE. You can also sign up to UniWellbeing course.

For 24/7 support, please call 1800 CARE MQ (1800 227 367) for information and referral to services for: health and medical concerns, including emergency help; psychological health and counselling; security and safety; accommodation and transport.

Contact us:

Submit an online enquiryAskMQ
Call us+61 2 9850 6410
Drop in to see us18 Wally’s Walk, Level 2 MUSE

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