Ensuring online study success

Macquarie University provides a variety of support to help you study online.

If you need support with online learning, view the information below. Remember, we're always here to help guide you through your learning journey!

In your iLearn unit, check:

  • announcements from your unit convenor
  • discussion forums (the answer to your question might be there already)
  • your subject unit guide (check for information about updates)

If you still have queries, post general questions to your class discussion forum.

Refer to subject guides for resources specific to your subject.

If you still have queries, contact the Library. Ask a question on LibChat to get advice from a Librarian, or send us an email.

StudyWISE iLearn resources offer advice about different assignment types, academic writing strategies and more.

If you still have queries, visit the Getting help with your assignment page for ways to get feedback on your assignment drafts.

Refer to instructions to access and use Macquarie systems and software.

If you still have queries, log a help ticket or call OneHelp.

MQ COVID-19 financial assistance loans help you with financial support during these tough times.

If you still have queries, contact Student Wellbeing at +61 (2) 9850 7497 or email them at wellbeing@mq.edu.au.

To help you cope with these tough times, you can access Student Wellbeing services (including the MQ Wellbeing app).

If you still have queries, contact Student Wellbeing at +61 (2) 9850 7497 or email them at wellbeing@mq.edu.au. Alternatively, call 1800 2273 67 (1800 CARE MQ) for urgent issues.

Email ask@mq.edu.au. They will forward it to someone who can help.