On arrival

On arrival

We recommend you arrive in Sydney at least one week before classes begin, or in time for you to attend O Week (usually in Week 0).

Withdraw and exchange money

At Sydney International Airport:

  • Australian currency can be withdrawn from ATMs located before and after Customs
  • Travelex ATMs offering multiple currencies are located throughout the airport

On campus:

  • Australian currency can be withdrawn from ATMs across campus and at Macquarie Centre located across from the University on Herring Road
  • During business hours, there's a National Australia Bank (NAB) on campus to exchange currency, withdraw money, open a bank account and cash traveller's cheques

You'll need your passport as a form of identification. Note that some foreign banks may have a cash withdrawal limit or charge a withdrawal fee for transactions made from an overseas bank account.

Lost luggage

If your luggage is lost during your flight, contact the airline directly. For luggage lost at the airport, contact Sydney Airport Lost Property.

Contact your family

Contact your family to let them know you have arrived safely:

International calling cards can be purchased from some Australian newsagencies (shops that sell newspapers), Australia Post (post office), supermarkets and on campus at MacShop (located within the Campus Hub, Building C10A).

To call outside of Australia, dial 0011 followed by the country code, the area code, and then the number.

For your family to call you from overseas on your landline (or home phone) in Australia, dial the international access code in your country followed by 61 2, and then the number(e.g. access code +612 1234 1234).

For your family to call you from overseas on your mobile, dial the international access code in your country followed by 61, and then the number without the 0 at the beginning. (e.g. access code +614 1234 1122).

Don't forget to update your contact details with the University, including your new sessional address (Australian address) and contact number. Go to AskMQ for help.

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