- Level 2 MUSE
- 18 Wally's Walk
- Macquarie University
- T: +61 (2) 9850 6410
The Macquarie University campus card is your key to a range of resources, facilities and services on campus and is valid for the period of your enrolment.
Your campus card is your identification as a Macquarie student and carries your:
It is accepted across the University and provides:
These features will be active when you receive your card and you can use them straight away.
Macquarie is committed to maintaining the privacy of your student records and information.
It is important that you are aware of the different processes involved with obtaining your campus card.
The following process is for students who are requesting their first campus card. If you have previously been issued a campus card and require a replacement, please refer to the information under the 'Replacement Cards' heading below.
Make sure your details, particularly your Australian address, are correct in eStudent before you proceed.
The images you provide to CaptureMe will be stored on the University's secure server. These will only be accessed, used, and disclosed in accordance with the University's privacy compliance framework.
Your government ID will need to be:
Some reasons ID will be rejected are:
This will inform the status of your request.
Examples of the status could be:
Photos may be declined if they are:
It will be sent to the Australian address you provided in eStudent, so make sure your details are correct.
The following conditions apply to your campus card:
The following options are for students. Staff, should visit Student Connect to organise a replacement card.
Using our online payment gateway, complete the campus card replacement request form to pay for your card.
When requesting your replacement card you can choose from the following two options:
Collect from the Campus Card Desk.
Visit Student Connect at 18 Wally's Walk, Level 2 MUSE and using the tablet provided (or your own device), request and pay for a replacement campus card.
Note: You will need to bring your actual Visa/Mastercard to pay in person as phone tap or other such forms of payment are not possible on the device.
Once payment has been processed and a receipt issued, present this to the staff at the Campus Card Desk, along with a form of photo ID (eg driver licence, passport) and your card will be printed.
Note: Once a replacement campus card has been issued, the previous lost/damaged card becomes invalid and unable to be used.
You can ensure a good photo on your campus card by:
Remember that the photo is for ID purposes only – Student Connect staff will do the best they can with the camera/print resources available.
Student Connect will replace campus cards at no charge if:
Visit Student Connect during opening hours and bring your card with you to arrange a replacement.
A temporary exam card is only available during the final examination period after the last week of session.
You need to provide photo identification to enter an exam.
This can be your:
If you do not have your campus card with you for any reason on a day when you have an exam, Student Connect will issue a temporary exam pass valid for only one day. This temporary pass is free but will invalidate your campus card.
You must replace your campus card for a fee of $15 before your next exam.
Multiple temporary exam passes cannot be issued during the same exam period. You can also use your passport or driver's licence (both need to be in English language) as a valid form of identification for entry to exams.
You must produce your campus card in order to enter the exam venue to sit your exams. It is important you keep it safe at all times. If you do not have your campus card, you may apply for a temporary exam card (see above).
You will need your campus card to use many of the library facilities, including:
The library uses the barcode on your card to identify you.
You will need your OneID to log into the University network to use the IT facilities.
Report lost cards to the library immediately. Until the library is notified, you will be liable for any items borrowed by unauthorised use of your lost card.
You can find more information about library services by visiting the library page.
Your campus card lets you pay for printing and photocopying services across the University as you use them.
You can load funds onto your campus card at recharge stations in the:
Your charges are automatically deducted from your card balance when you use any of the University's printers or photocopiers.
You can also use iPrint, Macquarie's united approach to greener printing throughout our campus. Upload your documents from anywhere, print from anywhere connected to the internet and pick up from anywhere on campus.
Cards feature a swipe facility enabling you to enter buildings you are authorised to access. Most students will not need access to secured areas on campus. Your department, faculty or unit will advise you if you need to activate your card for swipe access to any buildings or facilities.
The Security Service administers all secure building access on campus. You may only use your own card to enter any secured building.
To enable the swipe access function on your card, you should contact the administrator for the secured area. In most cases, this will be the area's department, faculty or unit. They will authorise your request and instruct the Security Service to grant you access.
You should inform HelpDesk or Student Connect as soon as possible if your card is lost or stolen to prevent unauthorised entry to secured areas.
Building access will be automatically cancelled when your card expires or you leave the University. All cancelled cards will be automatically disabled.
Tap your card against the reader (making good, flush contact) and hold it in place for three seconds.
In order to provide the best possible service, it is important you keep your personal details up to date.
You can update your details at any time using eStudent.
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