- Level 2 MUSE
- 18 Wally’s Walk
- Macquarie University
- T: +61 (2) 9850 6410
Due to the latest restrictions announced by the NSW Government, this office is closed until further notice. This closure means we are not able to provide in-person/face to face services at this time. Support services by phone, chat, email and AskMQ will continue as normal.
We are committed to providing an outstanding student contact experience: online, by phone or in person.
For information regarding the University's response to COVID-19 visit our COVID-19 FAQs page.
To ensure the safety and wellbeing of MUSE visitors and staff, we ask you to observe the following conditions of entry:
Student Connect is your first point of contact for enquiries about your life at Macquarie. We offer administration services designed to answer a huge range of student enquiries and support many of the processes or services you might need while at Macquarie.
We can help you with the following service areas:
If you need specific advice about your program of study or a Faculty matter, then you should contact your Faculty Student Centre.
We're here to help you online, by phone or in-person.
Got questions? Contact Student Connect via one of the following methods:
Business Hours: 9.00am - 5.00pm, Monday to Friday
OneHelp is Macquarie’s university-wide online IT request system. It is an interactive, self-service request tracker.
You can use it to log IT issues and requests and monitor them to completion through automatic email notification and status updates. You can easily raise and track IT and non-IT requests directly on OneHelp.