Exams

Exams

Exams are a key part of your learning journey. They are designed to engage you in the learning process, and we would like to help you perform at your peak.

Due to COVID-19, all final exam/alternative assessments will be held online. The page below outlines everything you need to know to prepare for your upcoming exams.

Tips from the experts

Be informed

Prepare for exams

Plan your exam day

  • Online assessments require prior preparation. Check the exam prep checklist and see StudyWISE: Studying for exams
  • Know how to get in contact with the University if things go wrong
  • What happens if you're unwell on your exam day? Refer to the FAQs below for more info.

Frequently asked questions (FAQs)

Before online exams

If you have any questions now about your timetable, please contact Student Connect.

I don’t have a computer or reliable internet connection. How can I do an online exam/ assessment?

We understand that for some students the move to online studies has not been easy and you might be struggling to access an appropriate study space or internet access that supports your study. The Student Success Support Package is available for students who need assistance with meeting their financial needs, for example to buy a computer or pay for internet access.

To study:

If it is impractical for you to access an appropriate study space or you do not have an internet connection (or it is unreliable), you may be able to use some of the limited on campus study spaces available in the Library from 25 May.  These spaces are not bookable and you will need to bring your Student Card to enter.

To sit an exam:

Rooms 218 and 219 in 17 Wally's Walk will have seats/computers available for you to complete your exam.  To secure one of these spaces, you will need to complete this Registration Form Requests will be processed on a first come, first served basis and to enter on the day you will need to show your Student Card.

Can I come onto campus to study?

There is a limited number of on campus study spaces available for students who don’t have a computer, internet access or study spaces at home.

I have two timetabled exams in one day, can I move one of these exams?

If you have two exams scheduled on the same day with different start times, for example 9am and 2pm, you cannot move these exams. You are expected to sit both exams as normal.

My exam is offered at different times, can I sit it twice?

No, you can only sit your exam once. soon as you make your first attempt, the other options will become unavailable to you. Each exam offering will have a different set of exam questions.

I am registered with Accessibility, how will my personal requirements be taken into consideration?

Students registered with Accessibility will continue to receive support throughout this online exam period. Your Individual Access Plan will be adjusted and applied to the online exam period. The Accessibility Team will contact students via email to confirm their adjustment arrangements in the coming weeks. However, the Accessibility Team can be contacted on +61 (2) 9850 7497 or wellbeing@mq.edu.au

I have family responsibilities (for example home schooling) which means I can’t make the time that my exam is scheduled to take place. Do I have any alternatives?

The University recognises the need for increased flexibility and has created different exam types to maximise the ability for you to find a time that is most appropriate. These two types are:

  1. Time-limited exam with a fixed start time – the exam may be timetabled for more than one time slot. You may be able to pick the date and time that's more suitable. The exam paper will be different in each offering and you will only be able to sit for ONE of these offerings.
  2. Time-limited exam within a 6 hour window – the exam is available to be taken within a 6 hour window. This allows you to complete the exam at the time that is most appropriate for you. You will still have the same time to complete (eg. 2 hours) but can choose your start time within this window.

Supplementary exams will take the same format as the in session exams. Note: This may impact the units you can enrol into in Session 2, 2020.

I am completing an accredited course and the requirements from the accrediting body is that each unit is assessed by a formal exam. Will I still meet the accrediting body's requirements?

Please contact your faculty student centre.

I have noticed a discrepancy between the assessment criteria that is published in iLearn, on the unit guide and on my exam schedule/timetable. Which one is correct?

You should first refer to the iLearn unit and look at the 'Exam period assessment' tab, this will match what is published on your exam schedule/timetable. Any changes to assessments have been updated in your iLearn unit. Do not use any assessment details published in your unit guide.

How do I access the exam? What software will I be using for my exam? Do I need to download anything?

Details regarding your exam can be found in iLearn under the ‘Exam period assessment’ tab. This will include details of the assessment as well as any technical requirements. See the minimum technical IT requirements.

A practice assessment may be available for you in iLearn before the end of your teaching period to ensure that you can familiarise yourself with how the actual exam will work and you have any computer software that you need.

I’ve heard that the online exams will require remote invigilation through my computer’s camera?

Remote online invigilation will only be used if it is the requirement of an external accrediting body and they will not accept any other assessment method. Further information will be provided only to those students that are required to sit an exam with remote online invigilation.

Will I be able to get a practice run of this type of exam prior to the actual period?

A practice assessment may be available for you in iLearn before the end of the teaching period so you can familiarise yourself with how the actual exam will work and can ensure you have the computer software you need.

I haven’t had an open book exam before, how do I prepare for this type of exam?

Open book exams require preparation just like other types of assessment. These exams go beyond rote-learning. You will not be asked to regurgitate from your notes and searching Google for answers is unlikely to be a productive use of exam time. Open-book exams assess your ability to use the information you have learnt to solve problems and present evidence based arguments.

Read more about preparing for an open book exam in StudyWISE. Make sure you are up-to-date with academic integrity requirements for open book exams. Visit the new ‘online exams’ section in the Academic Integrity Module.

Who can I talk to about what’s in my exam?

Your lecturer is the best person to tell you what to expect in the exam. The University has general rules that will apply to you in every exam you sit. Find out more about the Assessment Policy Schedule 4 Final Examination Requirements.

During online exams

During the exam, who do I contact if I:

  • have IT technical issues
  • have a question about my exam paper
  • am unwell (or another member of my family needs assistance)?

If you have an IT issue such as being unable to access iLearn or upload a document to Turnitin, call IT Service Desk on +61 2 9850 4357 or 1800 MQ EXAM (1800 673926)

If you believe there is an error in your exam such as a grammatical error altering the meaning of the question, or an error in the multiple choice answers; complete the exam to the best of your ability then submit this Exam Error form.

If you or a family member are unwell and you are unable to complete your exam, call the MQEXAM hotline – 1800 673926, or +61 2 9850 2700 if overseas.

What happens if I have IT issues during the exam and either can’t complete the exam, or don’t have access for a period of time?

If you have IT issues during the exam:

1. Contact the IT Service Desk

2. If the issue can’t be resolved by the IT Service Desk please write details of the issue/s you’re experiencing and how long you were affected by it. You may want to take a screenshot of your computer screen demonstrating the issue. This information may be required if you need to submit a special consideration.

I can’t access iLearn and my exam is about to start, what do I do?

Don’t panic. We know this is easier said than done but the University is here to support you, and we recognise that some students may experience technical difficulties at the worst possible time.

If the problem appears to only impact iLearn or a specific Macquarie system (i.e. if other websites are still working) please contact the IT Service Desk.

If the problem appears to be with your own computer (e.g. browser crashed) then try restarting the browser, changing to a different browser, or try restarting your computer.

If the problem appears to be with your own internet connection try rebooting your internet modem. If that fails, please contact your Internet service provider to assist. Request a ticket number for confirmation.

If the issue can’t be resolved please write down the details of the issue/s you are experiencing and how long you were affected by it. You may want to take a screenshot or photo of your computer screen demonstrating the issue. This information may be required if you need to submit a special consideration.

With on campus exams if I need a bathroom break an exam supervisor escorts us, however if I need to take a bathroom break during the exam, is there any particular process that I need to follow?

You do not need to inform anyone if you are taking a bathroom break. Please note that you will not get additional time to compensate for time away from your exam.

I need to submit my exam via Turnitin – if my exam is 2 hours in length and the exam window is 2.5 hours, do I need to submit my exam before the end of the 2 hours, or do I need to submit it before the end of the 2.5 hour window?

If you’re required to submit your exam via Turnitin you’ll need to do so before the end of the exam. In this example, you would need to submit your exam before the end of the 2 ½ hour exam window. If you have trouble submitting your responses via Turnitin, alternative submissions are available in your unit’s iLearn room - refer to the ‘Exam period assessment’ tab.

What is ‘Fit to Sit’? Does the ‘Fit to Sit’ policy still apply to online exams?

We have a ‘Fit to Sit’ policy for exams so you must sit your exam unless you have serious and unavoidable circumstances that may be considered in an application for special consideration. Yes, the ‘Fit to Sit’ policy still applies for online exams so you must sit your exam unless you have serious and unavoidable circumstances.

After online exams

I read that fail grades won’t be recorded this session, what will I see?

To support students adjusting to online learning, fail grades will not be recorded on your transcript this session. When your results are published, instead of an ‘F’ appearing in your result notification and on your transcript, an ‘SC’ (Special Circumstance) grade will be recorded.  More information can be found on our Grading System page.

When will my results be published?

Session 1 results will be released on Monday 13 July via student email from 9am (AEST) and will then be available on eStudent from about 3pm (AEST). Further information is available here.

Back to the top of this page