You need to be aware of situations that can have an effect on your fees, and also understand how non-payment of fees could impact on your ability to continuing to study at Macquarie.
In addition to your fees for coursework, you are expected to make a Student Services and Amenities Fee (SSAF) which is your contribution to a variety of support services for students. You also need to understand the effect any change to your residency status can have on your fees, and what happens if you are late paying your fees.
Student Services and Amenities Fee
The Student Services and Amenities Fee (SSAF) is payable to the University by students in compliance with the Australian Government Legislation passed in November 2011 (Higher Education Legislation Amendment (Student Services and Amenities) Act 2011 (Cth). This fee contributes towards the funding for student services, support and facilities of a non-academic nature and of benefit to all students..
How much are the fees?
Standard sessions (session 1 and session 2)
Full time study load per session (this includes students taking a mix of distance and internal units)
Part time study load per session
MUIC Diploma (domestic students only)
Full time study load per term
Part time study load per term
How will the fee be charged?
If the SSAF fee applies to you, it will be loaded into your account the day after you enrol in individual units. The SSAF is based on how many units you enrol into.
To find out more about the SSAF being added to your account, please check your account in eStudent > My Finances
If you change your full/part-time study load after the SSAF is calculated, an adjustment will be made to the initial fee charged. The final SSAF fee you are liable for is based on your unit enrolments as from the relevant study period census date.
Both up-front payments and deferral submissions to SA-HELP must be made by the relevant due dates.
Key dates for advice and payment
The University advises you of your specific Payment Due date from your eStudent account (>My Finances menu) the day after you enrol in each unit.
You may also get email reminders from time to time sent to your Official Student Email account. You are reminded to check this email a few times a week to ensure you receive any communications from the University.
What happens if this fee is not paid by the payment due date?
Students must pay the SSAF by the relevant payment due date each session in order to avoid sanctions on their student account. Students with sanctions will be prevented from:
- re-enrolling into new units
- accessing exam results
- accessing academic transcripts
How can I pay the SSAF?
Students can choose to pay upfront to the University or defer their fees to a SA-HELP loan with the Australian Taxation Office (if eligible).
If you wish to pay upfront to the University using EPAY (online payment option) please select the following link from the left hand menu in the "My Finances" tab in eStudent and proceed with payment.
For all other payment methods, please visit the Financial services website for more information.
Eligible students may also choose to defer this fee.
Can I defer payment?
Australian citizens, eligible New Zealand Special category Visa holders or Permanent Residents (Humanitarian Visa Holders only) who do not wish to pay the fee upfront to the University can defer the fee through SA-HELP assistance to the Australian Taxation Office (ATO).
To defer the SSAF, eligible students must complete a separate 'Request for SA-HELP Assistance' form by the relevant census date.
A HECS-HELP or FEE-HELP form does not cover the deferral of the SSAF.
To lodge a SA-HELP eCAF please:
- Log in to eStudent
- Click on the 'My Offer' or 'My Finances' tab
- Click on the 'Submit new Commonwealth Assistance Form' link
- Choose the course you are currently "Admitted" to.
- Select "Add New" for SA-HELP and complete
- Once submitted, the next screen should be a confirmation one. If the form status says 'Approved' automatically, you have completed the form correctly. If not, please attempt to complete the form once again.
The SA-HELP form covers a student for the length of their admitted course, and the form need only be submitted once for each course, to defer the SSAF. If the student changes courses a new SA-HELP form will need to be submitted by the relevant census date.
Who pays the Student Services and Amenities Fee?
In deciding who is charged the Student Amenities Fee, the University takes the following into account:
- The fee only be charged to students who have access to the full range of services provided at Macquarie's North Ryde campus.
- International, Non-Award, MGSM and Applied Finance Centre students should not be charged this additional fee since they pay market rate tuition fees, rather than at the student contribution rate for Commonwealth Supported Places.
- Higher Degree Research students will be exempt as most domestic Higher Degree Research students are on scholarships.
- The fee will not be charged for Session 3 enrolments, since over 85% of students enrolling in Session 3 units are full-time from the previous Session 1 and/or Session 2. Hence most of these students will have already paid the maximum annual Student Services and Amenities Fee for the year in Session 1 and Session 2.
The table below outlines who is required to pay the fee.
Full-time undergraduate domestic students
$145 per half-year
$147 per half-year
Part-time Undergraduate domestic students
$79 per half-year
$80 per half year
Full-time postgraduate domestic students
$145 per half-year
$147 per half-year
Part-time postgraduate domestic students
MUIC Diploma domestic students – Full-time
$42 per term
MUIC Diploma domestic students – Part-time
$22 per term
International Award students
Fully external students
All full-time internal non-award students
All part-time internal non-award students
Offshore, ICMS, City Campus & Open Universities Australia students
Cross Institutional students
MGSM & Applied Finance Centre students
Higher Degree Research students
Gifted and Talented Program
HSC-University Pathway for Talented Students
What are the funds used for?
The revenue generated from the Student Services and Amenities Fee helps Macquarie provide a range of services and facilities for students. For Macquarie University students, this includes:
- Campus wellbeing and support services
- Support clubs and societies
- Sport and recreation
- Caring for children
- Accommodation services
- Food and beverage operations on campus
- Advocating students' interests.
The Student Advisory Board has an important role in discussing funding priorities for the Student Amenities Fee revenue with the University, and setting future directions and funding priorities.
Money that was previously allocated to student services and amenities, which is now covered by the Student Amenities Fee, is now being used for learning and teaching activities in the Faculties.
Can I be given a refund for the SSAF?
Students who withdraw from a unit(s) after the census date, will still remain liable for the Student Services and Amenities Fee. This applies even if a refund has been given for withdrawal due to special circumstances.
If you wish to have this fee refunded, please withdraw from the unit(s) vie eStudent by the relevant session census date.
Student consultation and feedback
Legislation governing the Student Services and Amenities Fee requires the University to consult with students on how the revenue from the fee is spent. At Macquarie University, the Student Advisory Board has been established to work with the University on the expenditure of the fee revenue, as well as other strategic matters affecting students.
Further information on the Student Services & Amenities Fee can be found on the Australian Government Study Assist website.
For any enquiries, contact us at ask.mq.edu.au
Change of residency
Students changing their residency details
- International students becoming Permanent Residents OR
- Permanent Residents becoming Australian citizens
If your residency details have changed, you must show proof of your new residency to Macquarie University by the next relevant census date in order for the change to take effect. For any students making upfront payments to the University, you should try to show proof of this change earlier in order to have the correct fees printed on your Statement of Charges by the relevant payment due date.
To change residency details
Bring in a certified copy of your citizenship certificate or visa to Student Connect and complete the Change of Residency form there. You will also need to bring your Tax File Number if you are an Australian citizen or Humanitarian visa holder only and wish to defer your fees to a HELP loan.
Student Connect - MUSE Level 2 C7A
If you have paid International Fees for the current session of study and change your residency with Macquarie University by the census date, you will be eligible for the local (domestic) student fee rates. If there is a difference between this amount and what you have paid already, you can either request a refund of any credit amount or be required to pay the difference.
Information on requesting a refund.
If you have paid up front and are eligible to defer your fees to a HELP loan, you must notify the Student Revenue Services office before the census date in order to request a refund. Once the census date has passed, students can no longer change their payment method.
Unpaid or overdue fees
Students are required to check their “My Finances” account and print their “Statement of Outstanding Charges” on eStudent after enrolling in units and just before the census date for each study period you are enrolled into.
You must pay your fees by the Payment Due Date each study period.
Students with unpaid fees by the required Payment Due Date listed on their Statement of Outstanding Charges will be sanctioned.
A sanction will block your access to:
- Enrolling in further units
- Accessing exam results and transcripts AND
Students with unpaid fees after the due date may also face:
- Late payment fine of $200
- Cancellation of enrolment
- Removal of your iLearn access
Students in Commonwealth Supported places who fail to pay in full by the census date will have their enrolment cancelled under the Higher Education and Support Act (2003) Legislation. You will not be able to return to study in the same session of study as a Commonwealth Supported student. You may be offered a place under our Non Award program however higher tuition fees will apply for each unit.
Students in Tuition Fee Paying courses (including International students) in some circumstances can pay after the census date however they will incur a late payment fee of $200 and will have a sanction unless this has been waivered due to special circumstances. Students also risk cancellation of enrolment. In this circumstance, you will be withdrawn from all units which have not been paid in full and you will not be able to re-enrol until the next available session of study. The University will communicate with you via your official student email on the action which will be taken.
Any assessments and assignments you have already submitted will not count towards the subject if you are redoing it.
If you are experiencing extenuating personal circumstances that affect your ability to pay fees on time, please feel free to discuss your circumstances with our Fees Team. You should do this before your relevant payment due date. Please send your request to firstname.lastname@example.org